PG&E Power Shutoff Resources and Information

Upcoming News and Events:

Thursday, September 5, 2019 - City Council Presentation. The City Council will review the City's plans and preparations for the Public Safety Power Shutoff at their City Council meeting. More information will be posted here closer to the date of the meeting.



What is a Public Safety Power Shutoff?


If extreme fire danger conditions threaten a portion of the electric system serving the Mill Valley community, it may be necessary for PG&E to turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff or PSPS.

Will my area be impacted?

Because the electric system is so connected, Mill Valley could experience a Power Shutoff even if there is not a high fire risk in our immediate area. View the interactive CPUC Fire map.

If we have an extended power outage, community members should expect: 

  • Disruptions to communications, school schedules, traffic, and public services.
  • The closure of retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
  • Food spoilage and water limitations.
  • Non-operation of medical devices.

How will we be notified?

PG&E says its goal is to provide customers with 48-hour notice of a planned shutoff and follow up that notice with updates.

Click here to make sure PG&E has your current contact information.

Click here to sign up for alerts from the City of Mill Valley.

But its strategy will require significant planning by residents and local business owners, says Mill Valley Fire Department Chief Tom Welch.

How long will the shutoffs last?

“Bad weather could be a 12 to 48-hour window, and it may take PG&E 2-3 days to get the power back on in some cases,” Welch says. “It is important that you, your family, and your business has a good plan."

How can we prepare?

The City of Mill Valley is working hard to make sure our systems and staff are prepared for a Power Shutoff. We ask that you do the same for yourself, your family, your business, and your neighborhood.

“We want you to think about what no power for seven days means for your family and business and, most importantly, what can you do now to mitigate those issues you anticipate happening,” Welch adds.

Here is your preparedness checklist:

  • Update your contact information with PG&E. Go to or call 1-866-743-6589.
  • Plan for any medical needs - Talk with your doctor and plan for medications that need refrigeration or medical devices that require power. 
  • Keep a hard copy of emergency phone numbers on hand - Know who to call in an emergency. This should include at least one out-of-town contact that may be better able to reach family members in an emergency.
  • Build or restock your emergency supply kit - Stock supplies to last a week - include flashlights, fresh batteries, first aid supplies, food, water and cash.
  • Plan for alternate ways to charge devices - Consider purchasing a solar-powered or hand crank charger. These chargers are good emergency tools to keep your laptop and other small electronics working in the event of a power outage. If you own a car, purchase a car phone charger because you can charge your phone if you lose power at your home.
  • Plan for the needs of pets and livestock.
  • Designate an emergency meeting location.
  • Keep your car tank at least half full - Gas stations rely on electricity to power their pumps.
  • Practice manually opening your garage door. Know where the manual release lever of your electric garage door opener is located and how to operate it. Garage doors can be heavy, so know that you may need help to lift it.
  • Consider staying with a friend or relative during an outage.
  • Ensure any backup generators are ready to safely operate - Generator safety tips can be found at

Where do I learn more?

PSPS Fact Sheet

Tips for residents 

Marin Business Emergency Readiness Program

On June 26, 2019, Mill Valley City Council members and Staff received a presentation on PSPS from PG&E representatives. Download the presentation here.

On June 17, 2019, Mill Valley Fire Department held a workshop for Mill Valley Business owners to prepare for the PSPS. Download the presentation here.