How We Communicate with the Public

The City of Mill Valley has identified the goal of communicating City news and information internally and externally in a timely, cohesive, and proactive manner, so that community members are well informed and able to access information pertaining to the City. We encourage open, two-way communication and public involvement in City decision-making processes. To learn more, please download the Strategic Communication Plan.

We want you to stay informed about news and information important to you, and we want to hear from you with questions, comments, or whatever is on your mind.

Part 1: How YOU can stay informed:

Public Meetings

The City Council and the many Boards, Commissions and Committees serve to represent the citizens of Mill Valley. They receive input on a wide selection of City topics, develop and adopt policy, and resolve public issues. All public meetings are currently being held via teleconference, and information can be found on the City Calendar.

Watch Meetings on TV and Online
The City of Mill Valley broadcasts local government meetings and select informational workshops on Marin TV (Comcast 27 | AT&T 99).

Webcasting live and archived meetings
Find videos, agenda, minutes, and all supporting documents reviewed and discussed at each meeting. Use the advanced search feature to find what you are looking for.

Emergency and Telephone Alerts

Alert Marin - This Telephone Emergency Notifications System can send text messages, emails, and phone calls to your phone in the case of emergency situations include:

Flooding, wildfires, and subsequent evacuations;
Public safety incidents including crimes that affect your neighborhood;
Post-disaster information about shelters, transportation, or supplies.

Click here to sign up for Alert Marin.

Nixle - Nixle keeps you up-to-date with relevant information from the Mill Valley Police Department. Nixle alerts can be sent directly to your phone and/or email. Click here to sign up for Nixle.

Email and Online Updates

City of Mill Valley Website
Check here first for news, events, FAQs, and information related to government programs and services.

Email Newsletters
MVConnect \| View Archived Editions \| Sign Up Sign up to have our 2x a month eNewsletter sent directly to your inbox. Features timely updates and summaries of news and events of importance to you: health & safety news, neighborhood development, upcoming events, crime and infrastructure improvements - plus more!
eNotifications via MyCity Portal \| Sign Up for Email Alerts Emails are sent directly to your inbox on a wide range of topics of importance to you. Register online for your own account in the MyCity portal and choose the topics you would like to subscribe to.
Library eNews \| Sign Up Emails are sent directly to your inbox related to upcoming events and new services at the Mill Valley Public Library.
Recreation Department eNews The Recreation Department sends emails to individuals who have registered for classes or events. If you are interested in receiving updates on upcoming events and classes email them at recreate@cityofmillvalley.org.
Mill Valley Chamber of Commerce eNews \| Sign Up The City of Mill Valley works in partnership with the Chamber of Commerce to spread the word about mostly business-related, but also general interest topics.
Traffic Conditions \| mvtraffic.org A central location for local traffic conditions and updates about local traffic. The website includes a local map showing current conditions (via Google traffic), and timely updates from the Police Department's Twitter account.

Social Media

Nextdoor: Nextdoor is a private neighborhood website where residents share information such as neighborhood public safety issues, community events and activities, local services, referrals and lost pet information.

Twitter: City of Mill Valley, Library, Miller Avenue Streetscape Project, Police

Facebook: Recreation, City of Mill Valley, Miller Avenue Streetscape Project

Community Groups

Neighborhood and Homeowners Associations
The City sends notices to the leadership of Mill Valley Homeowner and Neighborhood Associations for distribution to their members. We encourage you to join your local Neighborhood or Homeowner Association to stay informed.

Tours and Presentations
[On Pause Due to COVID-19] Bring your Scout troop or classroom for a tour of City Hall, a Fire Station, or the Sewage Treatment Plant! Or invite the Mayor and/or City officials to attend your organization's meeting to do a presentation and Q&A. Contact the City Manager's office to schedule.

Part 2: How YOU can get in touch with us:

	DESCRIPTION
Contact Us	Webpage listing all the City Departments, Department Heads, email addresses, phone numbers and office locations.
Comment Form	General questions and comments go directly to City staff for a prompt response.
Public Buildings - Open for Business	[On Pause Due to COVID-19] You are always welcome to stop by any public buildings to meet in person with City staff. Before you stop by, it is a good idea to check the hours of operation and to ensure staff is available, you can also make an appointment ahead of time.
Report a Pothole or Problem	See a pothole or other issue? Let us know. Report goes directly to DPW for a prompt response.
Public Meetings	Webpage listing all the official meeting bodies and their upcoming and past meetings - City Council, Parks and Recreation Commission, Planning Commission and more.
eComment Duriring Live City Council Meetings	While watching the cablecast or webcast of the LIVE City Council meetings, you may submit comments and questions in real-time to the City Council for the public comment sections of the meeting.
City of Mill Valley Organization Chart	Not sure who does what? Browse the City-wide Organization Chart. Once you have found the right person or Department, click the "Contact Us" link on each page.
Serve on a City Board, Commission or Committee	Mill Valley City government benefits enormously from the citizen participation of its Board, Commission, and Committee members. Interested? Check out the vacancy information page.
City Councilmember on the Plaza	[On Pause Due to COVID-19] A Mill Valley City Councilmember is personally available for discussion, suggestions, comments, complaints and general community input on the first Saturday of the month (weather permitting).

Civic Engagement: How to Find Information and Participate in Decision Making

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