Code Enforcement Division

The City of Mill Valley Code Enforcement Division is the enforcement arm of the Planning and Building Department. Our mission is to improve and maintain quality of life and protect the health and safety of our residents. The Code Enforcement Division works with the other city departments as well as the City Attorney, to investigate and enforce violations of city and state code.

If you would like the Code Enforcement Division to investigate a potential violation or to learn more about the process, please find those links below under “Reporting a Code Violation”. For other inquiries, you can contact us via the contact information below.

For concerns/complaints regarding public (City) property, please contact the Department of Public Works (DPW) at (415) 384-4800.

Reporting a Code Violation

Before reporting a code violation, please verify that the location of the violation is within city limits. To verify, search the address here.

Complaints can be filed in one of two ways:

• Online Complaint Form
• Download the Complaint Form

Completed forms can be dropped off at City Hall or emailed to our Senior Code Enforcement Officer.

For a complaint to be investigated, the following information is required:

• Location of potential violation (private property only)
• Property owner name and phone number (if known)
• Description of potential violation
• Your name, phone number, address and email address

When you report a code violation, you may not do so anonymously. However, your information will remain confidential (absent a court subpoena). Anonymous and/or incomplete complaint forms will not be investigated. 

Complaints must be submitted in writing and not by phone or voicemail.  Complaint forms must be completed and received by Code Enforcement staff.

Complaints are investigated in the order they are submitted. Potential life-safety violations take priority and are investigated before all others.

Code Enforcement Frequently Asked Questions

Code Enforcement Office/Field Hours

If you need assistance after hours or on weekends, please contact the Mill Valley Police Department Dispatch at 415-446-4526. If the complaint can wait until our return, please fill out the complaint form and submit it by mail, email, or fax.

Complaint for Disabled Access Investigation

The purpose of this procedure is to provide individuals with a convenient method to report disability access law violations in Mill Valley, and to establish a process for resolving as promptly as possible alleged violations of state disabled access regulations in either buildings owned or leased by the City of Mill Valley or that are constructed or altered with city funds, or privately owned public accommodations that are not publicly funded. To learn more, please visit the ADA/Disability Access page.

To submit a complaint related to Disability Access:

• Fill out the Disabled Access Investigation online form.
• Download and print a copy of the Disabled Access Investigation. It is provided here in a Word and PDF format:
  - Complaint for Disabled Access Investigation (Word)
  - Complaint for Disabled Access Investigation (PDF)