PG&E Power Shutoff Resources and Information

November 19, 2019 - 2:30 pm


Marin County will NOT be affected by Public Safety Power Shutoff.
On November 19th, around 1:30 PM, PG&E notified the Office of Emergency Services that Marin County is no longer going to be affected by a Power Shutoff. This information is subject to change if weather conditions change, but as of now Marin County will not be affected. We will continue to monitor the situation and update residents if this changes.
Please note that critical fire weather and a Red Flag Warning remain in effect until Thursday.
Please remain aware and prepared until fire season concludes. Marin County remains threatened by future Public Safety Power Shutoffs. We must all do our part to prepare ourselves and neighbors for extended outages of up to 7 days. See below for a preparedness checklist.

What can you do? Preparedness is key:

The City of Mill Valley is working hard to make sure our systems and staff are prepared for a Power Shutoff. We ask that you do the same for yourself, your family, your business, and your neighborhood.

Here is your preparedness checklist:

  • Sign up for Alerts
  • Update your contact information with PG&E. Go to or call 1-866-743-6589.
  • Plan for any medical needs - Talk with your doctor and plan for medications that need refrigeration or medical devices that require power. 
  • Keep a hard copy of emergency phone numbers on hand - Know who to call in an emergency. This should include at least one out-of-town contact that may be better able to reach family members in an emergency.
  • Build or restock your emergency supply kit - Stock supplies to last a week - include flashlights, fresh batteries, first aid supplies, food, water and cash. Pack a "Grab and Go" Kit for yourself, everyone in your family, and your pets!
  • Plan for alternate ways to charge devices - Consider purchasing a solar-powered or hand crank charger. These chargers are good emergency tools to keep your laptop and other small electronics working in the event of a power outage. If you own a car, purchase a car phone charger because you can charge your phone if you lose power at your home.
  • Plan for the needs of pets and livestock.
  • Designate an emergency meeting location and identify your evacuation routes.  Roads may be blocked - know 2 ways out, and plan for 2 modes of travel (car, bike, walk). Tell someone out of the area which routes you plan to use.
  • Keep your car tank full - Gas stations rely on electricity to power their pumps.
  • Practice manually opening your garage door. Know where the manual release lever of your electric garage door opener is located and how to operate it. Garage doors can be heavy, so know that you may need help to lift it.
  • Consider staying with a friend or relative during an outage.
  • Ensure any backup generators are ready to safely operate - Generator safety tips can be found at
  • Business Community Members - The Mill Valley Chamber of Commerce has prepared a "Disaster Preparedness/PSPS Toolkit" - if you own or manage a local business, please check out this valuable resource.
How to Find Additional Information:
  • Questions regarding PSPS events and extended outages should be directed to PG&E via their website and (866) 743-6589. Please only call 9-1-1 if you are experiencing a medical or life-threatening emergency. 
  • For non-emergency information and referrals, contact 211 Bay Area by calling 2-1-1 or text MARINSHUTOFF to 898-211 (or MARINAPAGON to 898-211 for Spanish speaking residents). In addition, vulnerable adults can check Marin County Health & Human Services' online community resource guide for additional information.
  • Calif. Health & Human Services set up a non-emergency hotline to help medically vulnerable at 1 (833) 284-3473.
  • Local Radio Stations - During the shutoff, use a battery-powered radio (or the radio in your car) to stay informed. Here are some local stations: AM 740, AM 810, FM 106.9, FM 88.5, FM 90.5, FM 89.9


Helpful links:

Safety tips during the outage



What is a Public Safety Power Shutoff?

If extreme fire danger conditions threaten a portion of the electric system serving the Mill Valley community, it may be necessary for PG&E to turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff or PSPS.

Will my area be impacted?

Because the electric system is so connected, Mill Valley could experience a Power Shutoff even if there is not a high fire risk in our immediate area. View the interactive CPUC Fire map.

If we have an extended power outage, community members should expect: 

  • Disruptions to communications, school schedules, traffic, and public services.
  • The closure of retail businesses, grocery stores, gas stations, ATMs, banks, and other services.
  • Food spoilage and water limitations.
  • Non-operation of medical devices.

How will we be notified?

PG&E says its goal is to provide customers with 48-hour notice of a planned shutoff and follow up that notice with updates.

Click here to make sure PG&E has your current contact information.

Click here to sign up for alerts from the City of Mill Valley.

How long will the shutoffs last?

“Bad weather could be a 12 to 48-hour window, and it may take PG&E 2-3 days to get the power back on in some cases,” Fire Chief Tom Welch says. “It is important that you, your family, and your business has a good plan." The planned duration of the possible shutoff is unknown and will be determined by PG&E. 

Where do I learn more?

PSPS Fact Sheet

Tips for residents 

Marin Business Emergency Readiness Program