Neighbors Helping Neighbors

March 31, 2020

New Hotline
The Governor announced today the creation of a statewide hotline — 833-544-2374 — in coordination with the non-profit local 2-1-1 systems, so that Californians have a one-stop shop to answer their questions and get assistance during this crisis. For example, the 2-1-1 system is able to help older Californians access grocery and medication delivery while staying at home.

Neighbor Check Ins
Californians can safely help older adults and those with chronic health issues who are at higher risk from COVID-19. We can all safely do our part to make sure we stay healthy.

  • Neighbor to Neighbor - Remember, limiting in person contact is important, so call or text if you can. If you want to check on a neighbor and don’t have their number, you can talk through the door. Drop off a book or just a nice note!
  • Reach out to older adults who live alone - Call, text, video chat! This is a good time to bring back letter writing! If you’re an older adult reach out to your friends and family.
  • Ask how you can help and don’t hesitate to ask for help - Older adults are being asked to stay home and may have trouble getting groceries, medication, and other necessities. Ask how you can help and don’t hesitate to ask for help yourself.
  • Find local services - Find out if your community has 211 or call your county social services to get information on services offered.
  • Be Safe! - Most importantly, remember to follow the California Department of Public Health’s guidelines.

A Call for Kindness Amidst Isolation & Social Distancing
Now is the perfect moment to check in on your relatives and neighbors, particularly those over 65 and with underlying health issues. Read more.

Serving Seniors in Mill Valley!
We are working with a team of community volunteers to expand some of our senior-serving programs during the Shelter at Home Public Health Order. This includes expanding our "ClassicCard" program to include weekly wellness checks to connect participants with City staff or extended check-ins. We are also looking into expanding this program to include free fresh local produce deliveries and more! Contact us if you are interested in participating - it is open to all members of our community 55 Contact us at or call 415-383-1370.

Whistlestop Caring Calls
Are you 65 or older and missing your family or friends? Would you like to receive phone calls from a high school student? We are all feeling the effects of isolation. You can help create a social connection for your younger neighbors through the simple act of receiving a phone call. Call (415) 456-9062 to learn more or sign up.

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