New Ways to Report Business Violations of Countywide Health Order

September 1, 2020

Reporting possible business violations of the Countywide Health Order is undergoing a change in Marin County. Effective September 1, individuals are encouraged to contact the local jurisdiction for suspected business violations occurring in a city/town or contact the County for suspected violations taking place in unincorporated areas.

Since Marin County Public Health issued an order in July, the reporting of possible business violations had been handled by the County. Potential violations were distributed to the municipality where the issue took place. To streamline processing going forward, each municipality will investigate and consider issuing fines for violations taking place within its own jurisdiction limits, and the reporting of the problem will go directly to that jurisdiction.

Since the July order was issued, 175 business violations have been reported to Marin County’s Environmental Health Services Division over the first six weeks of the enforcement order. In all, Environmental Health Services logged more than 500 complaints during that period, but many were duplicates of one incident or not related to businesses. With the goal of compliance, the County has contacted more than 100 businesses to provide education and gain compliance with the shelter-in-place (SIP) order. Only a handful of businesses have required second and third visits or fines.

The County has unveiled a new online form that allows anyone to file a business complaint about a possible violation of the public health order in the unincorporated areas of Marin. Photos and other documentation are welcome, too.

For complaints within towns and cities, contact the following and include the business name, address, and as much detail as possible regarding the perceived health order violation:

Mill Valley:

Unincorporated Mill Valley (Strawberry, Tam Valley, Homestead Valley) Online form