The Mill Valley Police Department encourages and fosters respect, confidence, and support of the community in order to effectively discharge its duties and responsibilities. In providing these services, police officers must exercise their best judgment and initiate action in a responsible, lawful, and impartial manner. The Police Department must carry out its duties and seek out, accept, and carefully consider any and all expressions of concerns by the citizens who come in contact with department personnel. The Mill Valley Police Department has a duty to provide a system for receiving evaluating, and investigating complaints, and to take corrective measures when appropriate.
Complaints against department personnel will be handled in a prompt and unbiased manner. It is the policy of this department to ensure that the community can report misconduct without concern for reprisal or retaliation. Upon completion of a thorough investigation, the complainant will be notified of the findings in writing. All completed investigations are sent to the Chief of Police who received the complaint and makes a final decision
If, after being notified of the results of the investigation, you are not satisfied, the matter may be appealed to the City Manager. You also have a right to make a complaint with the Marin County District Attorney's Office, the Federal Bureau of Investigation (FBI), or the Marin County Human Rights Commission.
Please download the form and review the FAQ section if you have further questions.